Return policy
If you wish to return or exchange your items, please follow our guide below.
Step 1 - Create a Label For both returns and exchanges, we need the purchased products to be transported back to our warehouse.
You can create a label via the following shipping companies
https://mydhl.express.dhl/us/en/shipment.html#/
https://www.ups.com/dk/en/support/shipping-support/print-shipping-labels.page
Or any other service that deliverys to our warehouse in Denmark
Step 2 - Please Include a Note To ensure that our warehouse has complete information about your order, please attach a small note or letter stating your order number and what you would like to happen with the contents. It could look something like this: Order: 40863 - We would like to exchange the belt for a size large. Order: 50738 - We would like a full refund for the entire order.
Our return information is as follows:
Address: Østergade 13A, 7400 Herning Denmark
Att: Arox Fitness
Email: Support@rxdsport.com
Phone: 21716276